Patient fees are reviewed annually and changes are generally effective from 1 November each year, in line with changes to Medicare schedule of fees. Our current Schedule of fees is located on notice board in reception. We Bulk Bill all children aged 15 and under and aged pensioners.
We are currently only accepting patients who have recently moved to the Latrobe area.
On attendance of your initial visit with us we require some forms to be filled out, if you could please arrive at 10min before your appointment to allow time for this.
Please bring these with you to your initial appointment:
- New Patient Demographics
- New Patient Medical Information Form
- Privacy and Consent Form
- Patient Information Brochure
Although most problems are best dealt with at an appointment, you may ask to speak with the doctor on the phone. Doctors will return your call, usually at the end of the day, however they will take emergency phone calls as required.
Our patients who require repeat prescriptions are able to attend a brief appointment at one of our Script Clinics. These are run daily, usually at 1:30pm. The time of the script clinic may sometimes change so it does pay to call the surgery to confirm the time if necessary.
These clinics are strictly 30 minutes in length, and patients are seen in order of arrival. Therefore it is important you arrive at the specified time. These appointments are strictly for repeat prescriptions so if you know you need other medical advice please book a normal appointment with your doctor.
Script Clinic consultation are bulk billed.
Please ensure you phone reception for all results. Do not expect reception staff to interpret your results; they are only able to read the comment that the doctor has recorded. Please phone after 11am.
For your privacy/confidentiality we will not discuss results at the front counter, we require you to phone us to obtain these results.