Coronavirus (COVID-19)

Important Changes to Our Practice

Last updated 23rd December 2022

The current risk level is moderate

Providing a safe environment for our patients and the communities we operate in will always be a priority.

We are doing all we can to keep our patients and team safe as well as play our role in preventing the spread of Coronavirus COVID-19. This includes following the advice of the Public Health Department, Australian Government and World Health Organisation.

Is it still safe to visit Latrobe Family Medical Practice?

Yes. Our number one priority is both staff and patient safety. As such we have instituted the following changes:

  • All phone calls and online bookings are screened to ensure no cough, fever, cold and flu symptoms.
  • Those with symptoms or a fever are being requested to remain isolated upon attending the clinic. Reception staff will screen these patients on arrival or over the phone

Telehealth options available

Telehealth appointments can be booked as alternative to attending the clinic by phoning our reception on (03) 6426 1141.

Fees may still apply.

So what can you do?

  • Social distancing – avoid hugs, kissing, and keep a meter gap. Reduce travel unless essential, especially using public transport or airports.
    Cough etiquette – cough away from people into the crook of elbow. If you have a cough or cold with or without fever wear a mask and self- isolate until completely cleared. Use disposable tissues and throw into trash.
  • Personal hygiene – wash hands frequently – for minimum 20 seconds including backs of hands and between fingers. Try to avoid contact with potentially infected surfaces eg door handles, rails, table tops etc. If travelling use disposable wipes to handle door handles, taps, etc.
  • Possible infection – If you develop a cough or fever or flu symptoms please advise reception staff. Do NOT attend your GP and risk infecting other vulnerable patients. If you have essential medical reasons for attending for an assessment you MUST warn reception staff when making an appointment. You will be placed in isolation and suitable protective equipment will be worn by attending nurses and doctors.
  • Influenza vaccine – to reduce the risk of co-infection.

Useful Links

For general Coronavirus enquiries please ring the Coronavirus National Hotline on

1800 020 080